“Melanie’s personality was a ‘good fit’ to my needs as she took a practical approach but also showed an enormous level of empathy. ”

“As soon as I spoke to Mel on the phone I knew I wanted her to be my doula. I’m generally someone who finds it hard to be taken care of by someone else, but there was something about her made me just want to give me a hug and tell me it would all be OK.”